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We have put together some answers to frequently asked questions, as well as giving some helpful hints. Please feel free to contact us if we can help you any further! If you have any good tips - why not share them with us?
How do I clean glassware?
Our glassware pieces are made to be enjoyed - and that means handling: glass is a very tactile art form! Artistic pieces are best cleaned by polishing with a soft cloth. Vases and bowls may be washed in a dilute solution of washing-up liquid, using a soft cloth. DO NOT place in a dishwasher, as the abrasive action of the machine will scratch the surface of the glass.
Can I use glassware outdoors?
Our "Home & Garden" range has been designed for use both outside and inside. We recommend that these products are not used outdoors in extremely cold temperatures, as cracking may occur.
Why should I use a tea-light holder - isn't it already supplied in a metal holder?
Tea-lights are designed to be used with a holder, as the thin metal the wax is in gets very hot, which in turn can melt the surface on which the tea-light is placed. Sadly, a number of fires have been caused by tea-lights being placed directly onto baths, tables, TV's etc. We advise the use of tea-light holders to minimise this risk. As with all naked flames, they should not be left unattended, and should be kept out of the reach of children and pets.
What type of lamp oil should I use?
All of our lamps have been designed for use with normal lamp oil. This is widely available in department stores, DIY stores and hardware outlets. Be sure to allow time for the wick to absorb the oil before lighting for the first time after filling. The wick should extend no more than about 3mm.
How do I clean silver jewellery?
We recommend the use of an ammonia based product to clean polished silver. For gold plated or matt silver - a gentle rub with a soft cloth should be sufficient.
I'd love to wear silver earrings, but they irritate my skin - is there anything I can do?
You may find that clear nail varnish, painted onto the part of the earring that comes into contact with your skin will solve the problem.
